Technology and Web-Based Services

 Ask SCORE

       I own a software development company. While I wouldn’t consider myself disorganized,
at the end of most days I can’t help feeling I haven’t accomplished what I set out to do that day.
What can I do to better manage my time?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly
70 current and former business executives available to provide free, confidential, one-on-one
business mentoring and training workshops for area businesses. Call 603-666-7561 or visit
merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer
opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S.
Small Business Administration.

Thomas Wayne Hollen

Thomas Wayne Hollen

Current City: Grand Rapids, MI

He is retired from Ferris State University as Professor Emeritus. He had been Interim Director of the School of Engineering & Technology Systems at Ferris State University and Associate Professor of Mechanical Engineering Technology and Energy Systems Engineering.   He taught at Ferris for 14 years.  Prior to Ferris, Mr. Hollen worked as a consultant to a major utility on natural gas and electric rebate programs.  He has been involved in energy projects as both a consultant and manager for 40 years, having conducted over 100 energy audits nationwide.  He was instrumental in establishing an Energy Systems Engineering B.S. degree at Ferris which started the Fall of 2010.  He has a B.S and M.S. from Western Michigan University.

He has worked for a CPA firm as consultant in various roles. He has been a Product Development Engineer for a wire & cable company and a Facility Engineer for a automotive supplier. He has worked for a Not-for-Profit R&D institution and has operated his own consulting practice.  He is a registered Professional Mechanical Engineer in the State of Michigan.

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Education

B.S. Automotive Engineering Technology, Western Michigan University, 1968.

M.S. Engineering Technology, specializing in Mechanical Engineering, w/minor in Computer Systems, Western Michigan University, 1971.

4 years of Doctorate course work in Mechanical Engineering Systems, Michigan State University, 1976 

Stephen Engelhardt

Stephen Engelhardt

Current City: Sun Lakes, AZ

I am a expert is sales and marketing, especially for high tech products. I also have heavy management, HR and hiring and training skills. My primary career focus was the sale of computers, software other high tech products to a wide range of businesses, especially the financial industry. I worked my way up to the Vice President level by proving that I could develop staff and produce exceptional levels of performance.

I believe my success with customers was due to two primary elements: showing the customer how my product would affect his profit and effective, timely follow-up.

My expertise is in sales, trade shows,, marketing, selection and training of sales personnel, prospecting, pricing. compensation plans, sales expense control, proposal writing and government bidding. I also also quite experienced in a variety of effective forecasting methods.

I heavy industry experience in banking, security, postal, unemployment tax cost control, government, retail, manufacturing,non-profit, etc.

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Education

<p> Master of Business Administration, University of Phoenix Bachelor of Business Administration, University of Texas, Arlington Various Formal Corporate Training Programs such as: Sales Sales Management Computer Programming EEOC and HIPPA</p>

Dr. Robert S Brookman

Dr. Robert S Brookman

Current City: Providence, RI
Chapter: Rhode Island

 

Manager of Research and Development for Firestone

Vice President of Technology and Board member of small public company

President of $200,000,000 Plastics Company

Currently  Vice President for Business Development for a billion dollar privately held plastics company

I have run the sales,marketing, technology, and financial operations of medium sized companies.

My current activities include: mergers and acquisitions,technology evaluation and acquisition, and am the only internal employee coach for fast track and high potential troubled employees 

 

Resume

Education

<p>
&nbsp;BS in Chemistry from CCNY and PHD in Polymer Chemistry from NYU Polytechnical Inst</p>

Wayne Geary

Wayne Geary

Current City: Glen Allen, VA
Chapter: Richmond SCORE

Wayne entered the energy management and building automation industry as a sales engineer. The sales process included evaluations of the commercial/industrial buildings industry to develop and sell solutions for operational improvements. He evolved to corporate positions including Sales Management, Operations Management, General Management and Corporate leadership. He successfully executed a management buyout of the Virginia operation and started a Virginia based Energy management contracting and service business. He grew the business to a significant level and executed his exit strategy and disposed of the firm. He continues in the Virginia market as a SCORE Volunteer, a business broker and franchise consultant to assist other existing and prospective business owners in fulfilling their goals.

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Education

<p> BS Mechanical Engineering, Certified Energy Manager (CEM), Certified Main Street Business Broker (CMSBB), The Wharton School of Business Executive development.</p>

Richard Parker

Richard Parker

Current City: Ashland, VA
Chapter: Richmond SCORE

30 years

Resume

       I’ve been approached by a lead generation service. Do they really work, and if not, what other means of generating leads can you suggest?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

John Millett

John Millett

Current City: Ocala, FL

,

Areas of Expertise

     ¨ Startup Operations                                              ¨Team Development                            ¨ Key Account Penetration

     ¨ Strategy Planning                                                ¨Training Management                        ¨ Negotiating / Closing

     ¨ Business Development                                      ¨ Networking                                           ¨ Record-Breaking Results

 

Professional History

Sun Scientific, Inc., Deerfield Beach, FL

President / Owner, 2003 – 2006

  • Manage all operations of a startup supplier of video controller boards serving the industrial and commercial markets
  • Recruited, interviewed, hired, and coached regional sales managers; defined company policies and procedures
  • Developed the sales handbook and provide training in product knowledge and applications, negotiating, overcoming objections, closing, and account management
  • Created the company website (www.sunsa.us) providing internal sales and marketing tools, product descriptions, and E-commerce transaction management
  • Assembled a network of manufacturers reps to expand the sales organization
  • Identified market opportunities through web research, developed leads, analyzed customer needs and specifications, and created formal sales presentations for key accounts
  • Brought in accounts with industry leaders including Boeing, Rockwell, Cardinal Health, Computer Dynamics, Airworks, General Digital, and others

 

Sun Marketing, Melbourne, FL

Vice President / Co-Owner, 1993 – 2003

  • Launched a manufacturers rep firm targeting the semiconductor, passive component, and interconnect products market and built sales to $125M annually from startup
  • Recruited a team of 17 operations, sales, applications, administrative, and distribution specialists and oversaw all sales and marketing activities
  • Created policy/procedure manuals and training programs, evaluated staff, and designed the compensation structure
  • Located profit opportunities through the industry contact network; delivered sales presentations highlighting features and benefits of a wide variety of product lines
  • Developed and maintained relationships with the president and vice president of worldwide and US sales for IBM as well as executive representatives from Harris and Sharp

 

 

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R. John Millett                                                                                   Page Two of Two

 

 

 

 

 

Professional History, continued

 

Harris Semiconductor, Melbourne, FL

Corporate Account Manager, 1992 – 1993

§Liaised to executive staff at assigned distributors; grew key accounts by 16%

Southeast Regional Manager, 1989 – 1992

  • Trained and managed 14 manufacturers reps focused on key account penetration in the semiconductor market
  • Created quarterly and annual business reviews and forecasts
  • Consistently increased annual sales by 30% and exceeded targets each year through effective marketing and customer relationship management
  • Maintained and cultivated relationships with customers’ engineers to ensure company products were designed into systems

Distribution Sales Manager, 1986 – 1989

  • Managed $12M in annual sales through semiconductor product distribution locations

 

Schweber Electronics, Atlanta, GA

Corporate Account Manager, 1983 – 1986

  • Directed corporate relations, training for senior sales staff, and inventory management

Product Manager, 1978 – 1983

  • Managed sales training, asset management, pricing, and quoting

 

Hamilton Avnet, Syracuse, NY

Operations Manager, 1976 – 1978

  • Responsible for staffing, training, product management, sales, and warehouse operations

Inside Sales Rep, 1974 – 1977

  • Set a company record for sales that remains standing today

 

Education and Development

Onondaga Community College, Syracuse, NY

  • Studies in Math and Sociology, 1968 – 1969

 

qExecutive Profiling, Sun Marketing Group, 1994

qExecutive Forecasting / Managing Key Accounts, Harris Semiconductor Corporation, 1991

  1. Executive Sales Presentations, Field Development Associates, 1990
  2. Customer Needs Analysis / Relationship Management, GE Corporation, 1988

 

Awards and Recognition

  1. Sharp Electronics Manufacturers Rep of the Year, 1997, 1999
  2. Thomas and Bets Manufacturers Rep of the Year, 1995
  3. Schweber Electronics Top Ten Product Managers, 1981, 1984, 1985
  4. Hamilton Avnet Production Manager of the Quarter, Five Time Winner

 

Computer Skills

  1. Proficient in QuickBooks; MS Word, Excel, and Outlook; Internet and email in the Windows 95/98/ME/XP environments.

 

 

Resume

Education

Education and Development

Onondaga Community College, Syracuse, NY

  • Studies in Math and Sociology, 1968 – 1969

 

qExecutive Profiling, Sun Marketing Group, 1994

qExecutive Forecasting / Managing Key Accounts, Harris Semiconductor Corporation, 1991

  1. Executive Sales Presentations, Field Development Associates, 1990
  2. Customer Needs Analysis / Relationship Management, GE Corporation, 1988
       I started my refrigeration repair business six months ago and am now at the point of 
needing to interview candidates for my first employee. I’ve never done this before. What tips can 
you offer?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.
       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

Riley A Chavis

Riley A Chavis

Current City: Sacramento, CA
Chapter: Sacramento SCORE

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