Technology and Web-Based Services

David Houseman

David Houseman

Current City: Chester Springs, PA

Thirty five years in the computer industry from designer to senior management as CTO. Five years as COO of a small company in the healthcare IT industry. Skilled in operations, development, marketing, product management, project management, strategy and business planning.


Glen F. Marshall

Glen F. Marshall

Current City: Berwyn, PA

Extensive experience in:

  • Information Technology
    • Systems development, implementation, and operations
    • Data security and privacy
    • Web site management
    • Healthcare systems
  • Individual and group mentoring
  • Customer support.

Now retired.

Prior work experience includes:

  • Sole proprietorship consultancy
  • Senior IT Architect and Standards Manager for Siemens Health
  • Senior IT Architect for Shared Medical Systems



Temple University, BBA in Economics and Finance, 1971-1975

Georgia State University, studies in Mathematics and Economics, 1964-1969

Nancy Baughman

Nancy Baughman

Current City: Nashua, NH

Expert in growing small companies and start-ups with specific experience in human resources, marketing, operations and administration.  Not finance, budgets or QuickBooks.

Skilled at creating successful results on a shoe strong (or a limited budget).  Strong, creative problem solving skills.  I’ve been thinking outside of the box since before the box was invented.  J

I’ve worked in many different industries, in many different roles, including, but not limited to:  high tech, software, nuclear power, farming, insurance, manufacturing, recruiting, Sarbanes Oxley auditing, multi-media, etc.

I hold a Bachelor’s in Business Management and an MBA with a concentration in Organizational Behavior.  I am on the board for the NH Scholars organization and the Business Advisory Board at Rivier University.  Currently, own and manage (full time) a professional recruiting company in NH, covering the New England territory.



MBA with a concentration in Organizational Behavior - Rivier University

BS in Management - Franklin Pierce University


       After working for more than 25 years in the publishing industry, the company I worked 
for downsized and I accepted an attractive buyout package. Now I’d like to start my own 
business. What do I do first?



About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.
       Have a question you’d like answered in this column? E-mail it to, with “Ask SCORE” in the subject line.    

Hart Coven

Hart Coven

Current City: Morristown, NJ

With an proven track record using technology to provide innovative and cost-effective business solutions, Hart has broad experience in a wide variety of technologies and keeps current on new trends and service offerings.  Enthusiastic proponent of cloud services as well as social media for growing businesses..

Industry experience includes consulting, healthcare, financial services, telecommunications, insurance, business development, and entrepreneurship.

Extensive experience in technology operations, product development/evaluations, leadership, due diligence, social media, organizational and staff development.



Lafayette College - BA Chemistry with a minor in Computer Science


Choosing Among Sole Proprietorships, Single-Shareholder Corporations And Single-Member LLCs For New Businesses

Choosing Among Sole Proprietorships, Single-Shareholder Corporations And Single-Member LLCs For New Businesses

Q: I’m starting a new business in New Hampshire. I will be its only owner. Should my business be a sole proprietorship, a single-shareholder corporation or a single-member LLC?

About the Author

John Cunningham is a N.H. business lawyer whose practice is focused on LLC law and tax. He chaired the N.H. Business and Industry Association committee that drafted the Revised New Hampshire Limited Liability Company Act, a radical revision of New Hampshire LLC law that went into effect on January 1st. LLCs are, by a wide margin, the entities of choice for N.H. business start-ups.

Devon Pilney

Devon Pilney

Current City: Lake Oswego, OR
Chapter: Portland SCORE


Douglas Nohe

Douglas Nohe

Current City: Chicago, IL
Chapter: Chicago SCORE

Experienced General Manager with a successful track record driven by business development, building strong teams, exceptional communication skills, strategic planning, sales leadership and management, operations management, mergers and acquisitions, branding and marketing, and execution excellence.
Enthusiastic leader with perspective gained from a variety of management roles within Fortune 500 consumer products companies, start-up organizations, and turn-around situations.

In 2004, I acquired Johnson Pools with a business partner. Since that time, we grew the company to be one of the leading design and build firms for high end residential outdoor living environments. The company’s offerings include design, construction, service and retail operations. Through a focused strategic initiative, the company expanded its service area, product emphasis, and branding to grow through an historic recession.  

During the period from 2000 through 2003 served as the CEO, President and Director of two subsidiaries of Magic Software Enterprises, LTD. (Nasdaq: MGIC) as well as on the senior management team of the parent company. Brought in to perform a strategic and financial turn-around for the North American operations of global publicly traded software and consulting company. The turn-around was successful and the stock price enjoyed unprecedented growth.

From 1993 to 2000 I served in multiple senior management positions within venture capital start-up companies in physician practice management and healthcare technology management, from business planning and funding, through execution of plans. Identified potential acquisition candidate organizations, performed due diligence, and acquisition negotiations. In each case I executed the strategy of making regional acquisitions and achieved synergies by standardizing processes, practices, and technology focused on the needs of the customer. Each of these companies was sold as part of the initial strategic plans with the venture capital investor partners.

Prior to the above, served in various sales management, marketing, and training and development roles including building the global training department of a Fortune 500 company.

Professional Experience

Managing Member

Right At Home, LLC dba Johnson Pools and Spas

2004– Present (8 years)


Johnson Pools is a member of the Association of Pool and Spa Professionals and The Aquatech Society, and has been an established quality pool design and building company for over 45 years. The staff is comprised of trained professional managers, sales executives, professional staff, job site supervisors, project managers, service technicians and retail staff. The company's outstanding reputation, professional team and high quality projects, are its greatest assets.  Services include 3-D design and planning, project management, and specialized customer service, and a concentration on sales based upon a thorough communication with the customers and all related parties involved in every project.

  • Created key partnerships with high-end landscape firms and residential home builders to provide no-bid project opportunities which reduced sales costs by 60% and increased margins by over 50%
  • Evaluated all subcontractors and developed a key partner plan that reduced operating costs by 20% while increasing quality of workmanship and reducing construction cycles time
  • Increased market area by 50% while substantially increasing brand awareness through advertising and partner outreach
  • Negotiated distributor pricing levels from key equipment and chemical vendors
  • Increased retail operation margins 20% by developing a two tiered pricing strategy and incorporating a private label line of chemicals while reducing inventory levels

CEO President and Director – Magic Software Enterprises, Inc. and CoreTech Consulting Group

Magic Software Enterprises, LTD

2000– 2003 (3 years)


Magic Software Enterprises, Ltd (NASDAQ: MGIC) was a global provider of application platform and business integration solutions.  In addition, the CoreTech division, delivered quality IT staffing, consulting, and project solutions in distributed computing and client / server migrations, serving primarily the highly regulated pharmaceutical industry. The company’s philosophy was to provide value-add services to companies by helping them leverage technology to enhance business processes.

I was brought in to perform a strategic and financial turn-around after the parent company purchased several operations throughout North America.  I evaluated all operational units, developed strategic plans, divested un-profitable operating units, and managed on-going operations headquartered in Pennsylvania, California and Montreal, with annual revenues in excess of $25 million. During my tenure the stock price quintupled. After leading the successful turnaround of the business I decided to leave so that I could pursue purchasing my own company.

Senior Vice President and Chief Operating Officer

Continuum Healthcare, Inc.

1998– 2000 (2 years)


This was a start-up organization providing health promotion, wellness and fitness management services to corporate clients such as BNSF Railroad and UPS. The company was funded by Alex Brown ($25 million initial round).  We first acquired a leading medical management company in the Atlanta area. Based on our developed strategy for new workflow system processes, we then built a new proprietary information management system, in conjunction with Medical Advisory Board, which enabled us to reduce timeframe for turnaround of exam results and overall costs. The company was sold as a part of the initial strategic plan with our capital partner.


Corporate Vice President of Sales and President of Medical Services Group, Inc.

Atlantic Health Group, Inc.

1995– 1998 (3 years)


This was a start-up organization providing medical services in both physician practice settings and through information technology to initially serve the members of our capital investor, Liberty Mutual Insurance Company ($20 million).  Acquired medical practices in key markets where Liberty Mutual had its largest markets (Boston, Atlanta, etc.) Reduced the overall cost of workers compensation to the local insured of Liberty Mutual, by 15%.  Reduced the average time for return to work by 50%. Although we were funded by LMI, we served the needs of all employers in our given markets. 


Additionally, we acquired Medical Services Network, a national network of physicians focused on occupational health.  We began to transform the organization to provide services and manage outcomes through a medical network rather than brick and mortar locations.  This proved a model that was efficient, reduced costs and expanded the service area and size of the customers served. The company was sold as a part of the initial strategic plan with our capital partner.





Chief Operating Officer and Vice President of Sales

Occupational Health Resources, Inc.

1993– 1995 (2 years)


This was a start-up Physician Practice Management company funded by Tullis-Dickerson Partners ($5 Million).  Through seed funding, acquired physician practices and physical therapy centers between Maine and Georgia.  I was responsible for overall operations of the medical facilities, medical staff, and sales team. Prior to the sale of the company, we managed 15 locations along the east coast. The company was sold as a part of the initial strategic plan with our capital partner.


Director - Corporate Training & Development

Director of Sales

Manager - New Business Development

Black & Decker      


Key Account Manager

Retail Sales Manager

District Salesperson





Amy Radtke

Amy Radtke

Current City: Crystal, MN



Master of Science, Human Resource Management       

Anticipated 2015; Walden University, Minneapolis, MN (online).  GPA 4.0

Master of Arts, Teaching and Learning with Technology

        2012, Ashford University, Clinton, IA.  GPA 4.0

Bachelor of Arts, Organizational Management and Communication

2004, Concordia University, St. Paul, MN. Cum laude

Instructional Design Post-Bachelor Certificate

        2013, Walden University, Minneapolis, MN.  GPA 4.0

Q: What are limited liability companies (“LLCs”), and what should businesses know 
about them?
A: LLCs are a new type of business entity that emerged in the early 1990s. They have many important legal and tax characteristics, but the key ones are these:
  • Liability shield. LLCs provide their owners (called “members”) with a statutory liability shield that is essentially identical to the corporate shield.

About the Author

John Cunningham is a N.H. business lawyer whose practice is focused on LLC law and tax. He chaired the N.H. Business and Industry Association committee that drafted the Revised New Hampshire Limited Liability Company Act, a radical revision of New Hampshire LLC law that went into effect on January 1st. LLCs are, by a wide margin, the entities of choice for N.H. business start-ups.

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